Reactive
20-07-2026 to 19-08-2026 · Duration: 1 month
Linked incident: 15-07-2026 — Collision (Medium)
ACTIVE
Included as standard
Incidents linked to people and development plans
Recording an incident is only the start. Rail Intel links it to the people involved and to any development plans raised as a result, so you can follow the thread from what happened through to how competence was addressed.
Recording and managing incidents
Incidents are recorded company-wide with type, severity, date and the action taken, then allocated to the employees involved. The management list gives the operational picture; the employee record shows what is allocated to that individual.
cms.railintel.co.uk/incidents
Incident Management
Track and manage safety incidents
Record New Incident
Incident Management
Track and manage safety incidents
| Date | Employee | Type | Severity | Status | Action |
|---|---|---|---|---|---|
| 15-07-2026 | John Doe | Collision | Medium | Open | |
| 02-06-2026 | Sarah Khan | Near miss | Low | Closed |
Incidents allocated to this employee
| Date | Type | Severity | Action taken | Options |
|---|---|---|---|---|
| 15-07-2026 | Collision | Medium | No Actions Currently |
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Monitoring and competence development plans
The Monitoring tab holds performance monitoring and the competence development plans raised against an employee. A CDP records what needs to improve, what was agreed and whether it was completed — and can carry over into the next cycle if it is still open.
cms.railintel.co.uk/employees/monitoring
NOT SAFE TO WORK — Mandatory competency expired.
Performance & Support plans
Raised when a trainee needs additional support.
No performance & support plans recorded.
Incidents allocated to this employee
15-07-2026
Collision
Medium
No Actions Currently
Competence Development Plans (CDP)
Reactive CDP Plan Page
Define monitoring events, apply to the live cycle, and carry overflow forward.
Monitoring events (assessment-style schedule)
1
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Performance and support plans
Where a person needs additional support, a performance and support plan is raised, signed by both trainer and trainee, and tracked to completion. Plans are available on the Monitoring tab when the Trainee Driver module is active.
cms.railintel.co.uk/employees/support-plans
Performance & Support plans
Each plan must be signed by both the trainer and the trainee.
Work Attendance
- Reason
- To help and support individual for timekeeping and preparing for safety critical duties.
- Summary
- Individual has been late for duty many times, including after verbal warnings.
- Support actions
-
- Check in with manager daily
- Sign attendance sheet with supervisor
Performance & Support plans
Signed plans stay on the record for audit.
Work Attendance Closed
- Reason
- To help and support individual for timekeeping and preparing for safety critical duties.
- Summary
- Individual has been late for duty many times, including after verbal warnings.
- Support actions
- Check in with manager daily · Sign attendance sheet with supervisor.
Trainer signature
Not yet signed.
Trainee signature
Awaiting trainee acknowledgement.
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Frequently asked questions
How do incidents connect to competence?
Incidents allocate to employees and can raise competence development plans on the Monitoring tab, keeping the thread from event to improvement visible.
Is CDP monitoring a separate add-on?
No. Monitoring and CDPs are core Rail Intel. See the CDP Monitoring feature page for carryover and permissions detail.
What details are captured when recording an incident?
Each incident records type, severity, date, a summary of what happened and the action taken, then can be allocated to the employees involved so it appears on their Monitoring tab.
Where do I see incidents for the whole company versus one person?
The Incident Management list gives the company-wide operational picture. Allocated incidents also appear on the employee record under Monitoring & Incidents, so managers can work from either view.
What are performance and support plans?
Where a trainee needs additional support or has not met a competence standard, a performance and support plan captures the reason, agreed actions and review date. Plans must be signed by both trainer and trainee, and are available on the Monitoring tab when the Trainee Driver module is active.
Can an open CDP carry into the next competency cycle?
Yes. If a competence development plan is still open when a continuous cycle renews, it can carry over so the development point is not lost at the cycle boundary. Closed plans stay on the record for audit.